Amazon is one of the world’s largest online retailers, with over 2.5 billion active customers. The company’s mission is to “be Earth’s most customer-centric company”, and it has achieved this by offering low prices, fast shipping, and a huge selection of items.
To maintain this high level of customer service, Amazon is
always hiring people to help review ads and content. This is a perfect job for
anyone who is detail-oriented and has a strong ability to focus. Amazon is
looking for candidates who are able to work independently and meet deadlines.
If you’re interested in applying for this position, keep
reading to learn more about the job.
Amazon Hiring: Job Summary
|
Company |
Amazon |
|
Job Profile |
Ads Content Reviewer |
|
Job Location |
Work From Home / VCC |
|
Employment Type |
Permanent |
|
Eligibility |
Any Degree Graduate |
|
Salary |
Up to 4 LPA (Expected) |
Summary of work
Amazon's operations team is looking for highly motivated and talented candidates to be involved in the audit/review of ads and search results. The ideal candidate must demonstrate strong analytical and communication skills, attention to detail and a commitment to excellence. In addition, the candidate must be proficient in both written and verbal English with strong interpersonal and problem-solving skills. Candidate should be flexible to work night/rotational shifts assigned as per process requirements. Candidate should be comfortable working on sensitive content - adult content, nudity, political, religious, alcohol, tobacco.
The minimum required qualification is a bachelor's degree with relevant proof of education
i.e. consolidated mark sheet, commission certificate and course completion certificate.
it is a work from home opportunity and it is mandatory for applicants to either reside or relocate to the mentioned locations i.e. Karnataka, Tamil Nadu, Telangana, Maharashtra and Uttar Pradesh/NCR and work only from around the said location.
- Apply For: BYJU's
Main responsibilities include:
1. Review of an ecological product
- Check the relevance between the search query and green products based on the content guidelines.
- Check in detail for relevance with quality and accuracy.
- Analyze data and evaluate trends/patterns.
- Recommend a general pattern for translation into rules.
- Willingness to work with sensitive issues, including but not limited to adult content, religious and philosophically sensitive issues.
2. Training and coaching
- Coordination of training and mentoring sessions
- Regularly inspecting the work of newly hired employees (under the guidance of a supervisor) and providing ongoing feedback during the initial training phase.
- Develop training material for the team and lead training and development of the team.
3. Maintaining updates and documentation and tracking workflow
- Escalation of questions/issues from the team regarding the process and cascading updates to the team.
- Preparation and maintenance of training documents, update wiki pages, SOPs and other documents.
- Preparing weekly process reports and sending them to affected people.
- Monitoring workflows and reassignments within the team and resolving shift issues, daily outages, updates and escalations.
4. Preferred Skills
- Requires strong computer skills, Microsoft Office applications (Excel, Power Point and Word) to manage reports and metrics.
- Should be flexible to work night shifts and rotating weeks off.
- knowledge of online retail (e-commerce).
- Good background in web searching and knowledge of different ways of searching for information.
5. Preferred language
- Knowledge of English. The candidate must demonstrate language skills in all of the following areas: verbal, writing, reading and comprehension.
Basic qualifications:
- Graduate of any discipline.
- Knowledge of the English language.
- The candidate must demonstrate language skills in all of the following areas: verbal, writing, reading and comprehension.
- Proven passion for providing a positive customer experience and keeping calm in *difficult situations.
- Flexible shift work and rotating weekly days off.
- Ability to effectively and efficiently accomplish difficult goals or tasks.
- Strong interpersonal and communication skills.
- Confidence in using MS-office (especially Excel).
- Willingness to work with sensitive issues including but not limited to: adult content, religious and philosophically sensitive issues, alcohol, tobacco, weapons and other potentially offensive products.
Qualification preferred
- Advanced computer skills using a variety of programs highly desirable.
- Previous online advertising experience preferred.
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